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BJ's Restaurant and Brewery - Webster, TX
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December 21, 2014 @ 09:10 PM EDT
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NAVIGATION: Home > Beer Place Search > TX > Webster > BJ's Restaurant and Brewery
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Type: BrewPub
BJ's Restaurant and Brewery
Overall: Great    Score: 76.7 / 100
515 West Bay Area Boulevard
Webster, TX 77598
United States
(281) 316-3037
Listed Since: October 2003
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Beer Guide for Webster, TX
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10 Reviews / 2 Photos
hours of operation
Sun 11:00AM - 12:00AM
Mon 11:00AM - 12:00AM
Tue 11:00AM - 12:00AM
Wed 11:00AM - 12:00AM
Thu 11:00AM - 12:00AM
Fri 11:00AM - 01:00AM
Sat 11:00AM - 01:00AM

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1) Molly's Pub
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2) Molly's Pub
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Overall Average User Rating
Beer Quality Beer Selection Food Service Overall
Great Great Great Great Great
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Individual User Reviews
Beer Quality Beer Selection Food Service Overall
Great Great Great Lousy So So
Let me start by saying that the food is ALWYAS exceptional...when I feel like a good pizza and a tasty beer, BJ's is ALWAYS the place we choose.

Service can be iffy from time to time, but this past Saturday was beyond abysmal. Lauren W (#388) was our "server" and I use that term very loosely. The hostess provided menus and she came about five minutes later to take our drink order--we also provided our food order at that time (we were in the mood for one of their tasty deep dish pizzas).

That is when the service took a dive...

It was about 12 minutes before my beer and the other two drinks were delivered (were they growing the hops?). The pizza arived another ten minutes later, and although not piping hot, was still very good.

Not once did Lauren visit our table again...after antoher 20 minutes, I askd another waiter if he could send our waitress over...antoher five minutes before Lauren again which point I ordered my beer.

Another waitress delivered it ten minutes later, at which time I asked to speak to the manager. I informed her that while the food was great, the service was the worst I had experienced from this establishment in 8-10 years. She apologized and asked if we were interested in dessert.

No..we were interested in customer service. I requested the bill and she departed. I found it unusual that the manager had to bring back our bill and finalize our business with them.

Customer service can make or break an establishment.

Obviously, Lauren W (#388) needs to learn a lot more about customer service if this restaurant desires to remain in business. An engaged management would see to it that she is either retrained or fired.

Write Your Review Reply to this Review Report Review See more reviews from Joe Joe, Friendswood, TX

Beer Quality Beer Selection Food Service Overall
Great Great Awesome! Awesome! Great
Real beer freaks will poo-poo this chain but I've been to half dozen different ones in CA and TX and they are always consistently good. Foods always great. Service is always top notch. Can't beat the abundance of video monitors packed with sports. I was at the Webster,TX location on a Tues. evening and the place was jamming. Say what you will about BJ's, if they're putting butts in the seats they must be doing something right.

Write Your Review Reply to this Review Report Review See more reviews from J. King J. King, Campbell, CA

Beer Quality Beer Selection Food Service Overall
Awesome! Good Great Awesome! Great
We probably go to BJs once a week almost. In fact, are waiting to go there now! Megan, April, Juan and the rest of the team are the best!

Write Your Review Reply to this Review Report Review See more reviews from Sam'n'Bud Sam'n'Bud, Houston, TX

Beer Quality Beer Selection Food Service Overall
BJ's has temporarily suspended brewing operations. This could be a permanent situation. The brews are being contract brewed by St Arnold's Brewing Company in Houston.

Write Your Review Reply to this Review Report Review See more reviews from G. L. Averill G. L. Averill, Lakeway, TX

Beer Quality Beer Selection Food Service Overall
Great Great Great Great Great
After a little more than a year, I returned with my wife and some out-of-town guests to the BJ's Restaurant & Brewery for a mid-afternoon meal and some beers on Memorial Day. Our party of four was very pleased with our food, which included pizza, sandwiches, pasta, and salads. Our server, Stephanie, was very personable and efficient. She explained the beer menu for the first-timers in our group, and quickly noted that the Jeremiah Red Ale was not available (a bit disappointing, as it is a good one). My only complaint was that she did not at that time mention the seasonal bock beer on tap - I later discovered it during a pass through the bar area. I started with the Nutty Brewnette, BJ's solid interpretation of a nut brown ale, and then went on to the bock, which was right on target with a deep copper color, a malty sweet taste and a full mouthfeel. I was glad I discovered it in time to make it my second beer. One of my companions enjoyed the same two beer choices that I did while the others opted for BJ's Blonde and the Piranha Pale Ale. We finished with BJ's signature Pizooki, which went well with the last swallows of my pint of bock, and declared this a very enjoyable visit. BJ's made a favorable first impression with our East Coast guests and has never let me down for beer, food, or service.

Write Your Review Reply to this Review Report Review See more reviews from Craig Stichtenoth Craig Stichtenoth, Katy, TX

Beer Quality Beer Selection Food Service Overall
Good Good Good Great Good
Nice place. I sampled 7 diiferent beers and while none were outstanding, they were pretty good. Lots of choices on the menu. We had pizza, which was not bad. Server was excellent.

Write Your Review Reply to this Review Report Review See more reviews from Doug Kath Doug Kath, Livonia, MI

Beer Quality Beer Selection Food Service Overall
Great Great Great Great Great
Well, after more than a year, I finally made it to the BJ's brewpub last weekend. The inside has been totally redone since the days when this was Bradley's Restaurant & Brewery. The interior is spacious and nicely done with booth and table seating and the bar area in the back. Available beers included their seven full year offerings - Brewhouse Blonde (kolsch), Harvest Hefeweizen, Piranha Pale Ale, Jeremiah Red (strong ale), Nutty Brewnette (brown ale) PM Porter, and Tatonka three special pours - a pilsner, a Belgian wit, and a cask-condition version of the PM Porter. I went with the brown ale (good), the award winning Jeremiah Red (excellent), and the caskporter which was OK, but perhaps not a preferred style to be served on cask in my opinion. Several guest taps are also available (at the time of our visit: Saint Arnold Spring Bock, Sierra Nevada Celebration, Anchor Steam, and Guinness), plus a fair selection of bottled Belgian offerings. My ribs and chicken entree was well done and my wife enjoyed her shrimp pasta dish with her pint of BJ's Blonde. Our server was friendly and attentive and a manager came by to check on us at least twice.

A conversation with the bartender before we left indicated that this location does not provide beer for the other non-brewing BJ's locations in Texas, due to state restrictions and the fact that they are selling about all the beer they can produce at this location anyway. Happy hour prices on drinks and appetizers are only available in the bar area.

Write Your Review Reply to this Review Report Review See more reviews from Craig Stichtenoth Craig Stichtenoth, Katy, TX

Beer Quality Beer Selection Food Service Overall
Awesome! Good So So Awesome! Great
The beers they brew themselves are really good. I especially like the porter, stout, and red ales. However, the food is not so great. You can tell they pre-make the salads and let them sit in a fridge all day, which adversely affects the quality. Still, I'll be back for the beer.

Write Your Review Reply to this Review Report Review See more reviews from Richard D. James Richard D. James, Eugene, OR

Beer Quality Beer Selection Food Service Overall
Great Great Great Great Great
The Chicago style pizza is great !

Write Your Review Reply to this Review Report Review Houston, TX

Beer Quality Beer Selection Food Service Overall
Awesome! Great Great So So Great
It is located in an area that is considered Houston/Clear Lake. It is a chain based in California.

Write Your Review Reply to this Review Report Review Houston, TX

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