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of Roland's Seafood Grill - Pittsburgh , PA
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"I don't think I've ever seen so many beers under one roof in my life--including liquor stores and beer distributors. Their beer menu reads like a Who's Who of the beer industry. Ever heard of such-and-such a beer? it's on the menu. NEVER heard of such-and-such a beer? well, it's on the menu too. The food was delicious and filling. The unfortunate dark side to my visit was the absolutely appalling service service we received. Our waitress would come by in 20- to 30-minute intervals; the person who seated us told us we could order beer from the downstairs bar and have it brought upstairs, which the server then refused to do; more than once the server messed up our order; they tried to overcharge us by $40; and to top it off, when I went to the manager on duty, she frequently interrupted me while I was trying to air my grievences and then told me I was being unreasonable when I asked that I be allowed to finish a sentence. I didn't think it's too much to ask that I get my order right, it be brought out before next Thursday, and my bill be added up correctly. The management apparently did. It is too bad that our service was so wretched as to prohibit our return to an otherwise fine place."
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