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of Triumph Brewing Company - New Hope, PA
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"Ok - read my review for why. The russian impertial stout was excellent on tap. I called some people from our homebrew club and said I'd get a growler to go. When asked for one, was told no growlers of stout or porter - it sells too fast. First thought was...well, make more if it sells that well. Look around the crowded bar - we're the only ones drinking anything darker than Coors. Ask again - again, told no. We said a growler is 4 pints - so 4 pints at $4 ea. is $16 - we'll pay the $16 plus whatever your normal markup is on the growler. Again no. WTF?? I can sit at the bar, get loaded and drink stouts all day and there's no problem. Yet, when we, the customers, offer to pay full retail and they still refused to sell with the lame excuse it sells too fast....and we're the only ones drinking it?!?!?!? Bartender should have gotten a manager to either explain it or approve it. Ok, so we get back and I e-mail them per the address in their menu - explained the situation and asked for an explanation before I posted this review. Well, apparently they don't give a damn about their customer service e-mail address since no reply was ever given. I just don't understand an establishment that would rather piss off a customer than provide even marginal service. We will not be going back."
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