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of The Cambridge House - Granby, CT
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Got together with a couple of good friend on Dec 3 2005 for a holiday celebration and it turned out to be a bad experience. The beer was not what I expected compared to what I would get at John Harvard’s brew house in Manchester. The Cambridge House did not have a better selection to match John Harvard’s.
When it came to the food, we decided to have appetizers. At time of ordering, we asked if the wings were hot and the waiter replied "not at all" well when we got them I had to call 911 for the local fire dept to put the fire out. When we ordered the nacho's platter, he said this is a very big portion, well…. When we got it, not big at all.. Maybe enough for 1 serving. Oh, by the way, there were more onions then chips.
I asked for extra napkins and it took 5 mins to get. When the waiter brought the bill, he just threw it on table and walked away. Forgot to mention, the waiter never cleared off the table of the empty dishes off the table.
A great looking place but the food was not what I expected along with poor service.
If you want to have a bad experience, this is the place to go.
I did complain and the owner came out to talk to us and said he was sorry and handed over to us 4 discount cards for free glasses of beer.
NOT GOOD. I have been to the best restaurants in CT and have had great service but this place needs to get it together as far as customer service..
This just the opinion of 4 people that wanted to enjoy a bit of Christmas cheer but instead got an unexpected bad experience.
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