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of C.H. Evans Brewing - The Albany Pump Station - Albany, NY
Complete the form below to tell us about the problematic review for C.H. Evans Brewing - The Albany Pump Station, which says:
I'm the Brewmaster at the Pump Station. I'm responding to Robin Inman's recent review describing poor service at our eastablishment. Since this site allows reviews with no way to contact the writer, I am forced to take up space here.
There is no excuse for the rude behavior you received, and for that I apologize. I do wish you had spoken to a manager or at least e-mailed us before writing a negative review on the internet, where it will likely persist long after the offending server has left our restaurant. We work hard to make every customer's experience a good one. If something is not to one's liking we will do our best to make it better, but we need to be told about the problem to act on it.
I hope that you give us another chance. If you would like to contact me directly, please visit www.EvansAle.com for contact information."
NOTE: ONLY use this form only to report libel, slander or profanity.
Rebuttals and comments to the original reviewer should be made via the review process.