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of Gilded Otter - New Paltz, NY
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"I was in New Paltz this weekend. I went to eat here with my family. At first the waitress was nice. When we ordered our food I told her that I would like my meat well done. When the food came my meat was still very bloody so I asked her if she could take it to get cooked better and she did. After about 15 minutes she returned with my food (by then the potatoes were very cold) and when I cut my meat it was still bloody. Also I ordered a Coke and when I drank from the cup the was a fly stuck to the inside of my soda cup. My cousin had a beer glass which was also broken and almost cut his lip with it. We brought these problems to the manager's attention and she gave us 20% of the bill. She also spoke to the waitress who then had a very nasty attitude."
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