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of Lucky Labrador Brewing Company - Portland, OR
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"Came here for the first time with my wife and a friend yesterday. We had heard a lot of good things about the Lab, and decided to check it out.
The beer is very good. I had a pint of Hawthorne's Best Bitter, and my wife had the Organic Golden Ale. Our friend was the designated driver, so he had a diet Pepsi.
We ordered a sandwich each, and some chips and salsa. The guy who took our order looked and acted totally bored and uninterested. He poured our beer and soda, and gave us a number to place on our table.
Then we waited. And waited. And waited some more. There was a group in the private room, and there were several patrons, but also lots of empty tables. After about 35-40 minutes, we noticed that people who had ordered after us were being served. So I asked the waitress if our order had been forgotten, but she said that since the place was "packed", 40 minutes was not unreasonable. She said she'd check on our order. 10 minutes went by and no sign of her, so I went up to the counter and asked for a refund. The guy went back to check on our order, and I was told that it was in the process of being prepared. It came a few minutes later. The food was very good, but the service was pretty awful.
I'm willing to assume that this was a fluke, and will try them one more time. But it was a disappointing experience."
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