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of Cumberland Brews - Louisville, KY
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"My friends and I decided to go to this little microbrewery, filled with memories of other microbreweries found out West, especially Portland.
The beer selection is found on a chalkboard facing to the left of the ordering customer about 25 feet away or on the glass behind the server, written in marker. This was slightly disorienting, but a minor distraction at best.
The waitresses are the bartenders, which can be annoying, since they are multitask and you simply want to drink. It also makes for a weird crowd of friends drinking and dining, couples trying to be romantic (why in a microbrewery?) and other 20 somethings crowding the walkway. Did I mention the narrowness? Literally 5 ft between chairs at the bar and chairs at the table. Your face will be 5 ft away from a beerdrinkers butt if you are the unlucky one on the outside of the table.
But the beer, oh the beer...was pretty average. They have about one of every color: yellow, red, brown, black. So you get to choose a pale, a red, a nut brown, or a heavy black/porter. There are a couple other like "banana grabber", which honestly sounds slightly homosexual to me but they taste like feet.
This all would be alright because the upstairs is really nice with a fireplace, four hobbitesque tables with stools, and another bar. Not to mention a bathroom that has a shower! Where else can you get that? I found some weed crumbs above the commode in the downstairs from some amateur trying to roll a doob in haste, but I digress...
My biggest disdain was with the waitstaff, with the exception of one girl downstairs, whom my friends and I basically forced into a conversation by us knowing someone that she knows (who would've guessed in our 350,000 pop town?) She made a hasty retreat to kiss her boyfriend, slightly unprofessional, very, very UNCOMFORTABLE.
But the worst was getting a lecture from the waitress upstairs, telling us that since are tabs were downstairs that we should settle up before coming upstairs. Wait for it, wait for it capslock go!
IF I WANTED TO WALK UP AND DOWN STAIRS AND DEAL WITH TABS ON A SATURDAY NIGHT I WOULD HAVE BECOME A WAITER AT CUMBERLAND BREWS!!!!
Don't get me wrong, I've worked in the industry before and I'm more than happy to wait on people when they are busy and stuff but I also happen to know that the customer is always right and you should never make them feel uncomfortable if you want return service and/or a tip.
I'll not be going there any time soon, the place just doesn't score high enough on food, beer, atmosphere, service, friendliness, and the most underrated aspect of bars: usage of space that allows conversation and comfortability.
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