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PubCrawler - Report Review for Rocky Mountain Brewery - Colorado Springs , CO
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July 29, 2014 @ 04:02 AM EDT
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of Rocky Mountain Brewery - Colorado Springs , CO

Complete the form below to tell us about the problematic review for Rocky Mountain Brewery, which says:

"A friend of mine made reservation for 8 PM for a larger group several days in advance. When we arrived at 8 PM we were still not seated and had to wait about 25 minutes. Altogether we were 17 People and the waitress (Nicole) came and asked us if that would be altogether or separate checks. We told her that we would like separate check and she said she can split the bill into 6 parties. When we told her that we were 8 couples and one individual she argued for some time before we finally had her agree to giving everyone a check. Granted we did not make it easy since all women sat on one table and us guys sat on the other but she solved that issue with assigning us numbers and matched the women with their Husbands. The drinks came in a acceptable time, I ordered a Reuben and received that in a semi soggy condition, The bottom was all wet but the top was dry. At about 9:45 Nicole started passing out checks and she did have a few wrong. She added an extra beer on to my bill whereas the gentleman next to me was missing a beer on his bill. We told her that was alright since the gentleman next to me just gave me the money for one beer. At 10:45 PM we were still sitting there waiting for our bill. I went to look for the Manager and found him at the register together with the waitress and a pile of tickets. When I told him that this borders on Hostage taking he told me that they could not handle "so many credit cards" I don't know why 9 credit cards over a one hour period is "so many". My complain ended in a somewhat louder argument since the manager did not have the courtesy to let me finish what I had to say. He finally asked me for my name and then gave me a ticket that was wrong. I told them that the amount was wrong and I would like to pay for the items I consumed when Nicole said, in a very sarcastic tone that since the bill was too low that would be alright with me. The manager told me then that I was no longer welcome there and asked me to leave. That is what I wanted for the past hour anyway and I do not plan on going back there!"

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