|
| Average
Rating |
Beer Quality |
Beer Selection |
Food |
Service |
Overall |
Great
|
Great
|
Great
|
So So
|
Good
|
|
| Beer Quality |
Beer Selection |
Food |
Service |
Overall |
|
Great
|
Great
|
Great
|
So So
|
Good
|
Establishment:
Fox and Hound English Pub and Grille, Houston, TX
I used to frequent Fox & Hound regularly but curtailed my visits after a string of poor service at lunch. Their beer is generally very good and their food menu is varied and tasty. It's the lack of service that left a bad taste in my mouth. Fox & Hound is nice enough to have secluded dartboards off both red and green rooms. I used to practice during lunch until waitresses started forgetting about me. example scenario: day 1- waitress forgets I exist for 30 minutes; apologizes profusely. Day 2- same waitress apologizes again for prior day's incident and swears "it won't happen today." Waitress disappeared for 20 minutes after giving me my drink. It happened other times with other waiters, too. There's no excuse for the old disappearing waitstaff trick...especially when I'm one of only 5-7 customers in the place. Bottom line: Fox and Hound seems to succeed despite itself. I got sick of the BS and took my patronage elsewhere.
Ups: enough televisions to keep an eye on the game, nice pool tables, $2 US-pints on Tuesdays, smoke filters on hvac do good job of scrubbing air(from the night before), clean bathrooms
Downs:dartboards in awful shape, service quality is too unstable(bad experiences should be the exception not the norm), place is packed with chain-smokers at night |
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(08/12/2002) |
|
| Beer Quality |
Beer Selection |
Food |
Service |
Overall |
|
Great
|
Good
|
Great
|
Lousy
|
So So
|
Establishment:
Fox and Hound English Pub and Grille, Dallas, TX
I thought the Fox & Hound in Houston was bad until I saw the one in Dallas. I waited 15 minutes in a dead bar for my drink to no avail. I finally called the barbacker on it (not that he cared) and left. It looks like this chain just doesn't want to succeed. |
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(08/12/2002) |
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